DMS for construction and building materials
Empower your distribution network with next-level of automation and intelligence
Crush inefficiencies. Command market leadership. Distribute smarter.Excellon’s AI-powered DMS is purpose-built for the building and construction materials industry, making it smart and effortless to manage sales and service across a large range of product categories – from cement, paint, tiles, to pipes, sanitaryware, wood and everything in between.
Excellon DMS
Accelerate revenue growth and efficiency across distributor – dealers – retailers network with 100% digitization, AI-driven intelligence and agility to adapt to evolving market
Designed for businesses with large, complex and diverse distribution networks as well as large SKUs and diverse product categories, it simplifies processes and fuels growth in ever-evolving and highly competitive markets. Excellon DMS transforms how manufacturers and their channel partners operate – unifying sales, material handling, inventory management, and customer engagement into one powerful platform.
Increase in dealer and retailer sales with dynamic pricing and tailored promotions
Business Information Manager | AkzoNobel
75%
Increase in productivity by automating complex SKU management
“Excellon has been instrumental in driving our success with their innovative solutions and dedicated team. Their platform has significantly enhanced our operations, delivering measurable growth and efficiency.”
All-in-one distribution management platform for construction and building materials
Drive sales with tools that manage every step, from enquiry generation to order fulfillment. Automate enquiry distribution, streamline field sales, integrate call centers, and track distributor and retailer performance to maximize conversions and profitability.
Sales Management
Drive sales with tools that manage every step, from enquiry generation to order fulfillment. Automate enquiry distribution, streamline field sales, integrate call centers, and track distributor and retailer performance to maximize conversions and profitability.
End-to-end sales cycle management
Manage every aspect of the sales process, from enquiry generation to closing the sale, with full visibility and control.
Field Sales Support
Lead and Campaign Management
Integration with Call Centers
Lead distribution to Channel Partner
Assign leads to the right distributors or stockists based on geography, product category, or other criteria.
Quote to Order Conversion
Automate quote creation and streamline approvals for faster conversions.
Distributor and Retailer Sales Insights
Track performance, identify gaps, and support partners with tailored strategies.
Predictive Sales Planning
Use AI-powered tools to forecast demand and optimize sales strategies.
Order Tracking and Fulfillment Updates
Provide distributors and retailers with real-time visibility into their orders, boosting transparency and satisfaction.
Intuitive mobile app for sales
Empower your salesforce with an intuitive mobile app that provides real-time data, customer information, and sales tools on the go.
Procurement and inventory stock management
Manage Thousands of SKUs with Precision. Simplify inventory and procurement management to ensure availability, reduce costs, and handle diverse materials effectively.
Centralized inventory control
Maintain real-time visibility into stock levels across all warehouses, distributors, and retail locations.
AI-powered stock replenishment
Automatically replenish inventory based on historical trends and demand forecasts, preventing stock-outs and overstocking.
SKU management and classification
Efficiently manage high-SKUs with precise tracking, classification, valuation, and status updates for active, seasonal or discontinued items, ensuring smarter inventory control and streamlined operations.
Procurement planning
Automate procurement processes with insights into supplier performance, pricing, and delivery timelines.
Warehouse optimization
Track inventory movement and improve storage efficiency to reduce waste and delays.
Returns and damaged goods management
Simplify processes for returning unsellable or damaged stock to suppliers.
Multi-tiered service delivery network management
Deliver exceptional customer experiences with a platform designed to manage manufacturer-supported, dealer-supported, and third-party services. Ensure seamless coordination, efficient workflows, and real-time tracking across your entire service network.
Service classification
Define and track responsibilities across manufacturers, dealers-distributors, and third-party providers to ensure accountability and clarity.
Automated ticket routing
Use intelligent workflows to route service tickets to the correct team, minimizing delays and improving resolution times.
Service provider network integration
Enable third-party providers to coordinate directly with distributors or retailers through the platform.
Integrated service call center
Centralize inquiries and escalations with an integrated call center solution for seamless communication and faster responses.
Service contract management
Track and manage service agreements across the network, ensuring compliance and transparency.
Repair and replacement management
Streamline processes for repairs and replacements, reducing downtime and improving satisfaction.
Unified service portal
Provide distributors and retailers with a single platform to submit, monitor, and manage service tickets in real time.
Feedback and performance metrics
Collect service feedback and leverage insights to continuously improve quality and efficiency.
Pricing and promotions
Optimize pricing strategies and campaigns with tools built for the complexities of building materials. Leverage dynamic pricing, targeted promotions, and integrated campaign management to ensure consistent pricing and boost sales across your distribution network.
Dynamic pricing adjustments
Update prices in real-time based on demand fluctuations, competitor movements, and market conditions.
Centralized pricing controls
Maintain consistent pricing across regions, distributors, and retailers with a unified pricing dashboard.
Targeted local and regional promotions
Design and execute market-specific promotions to address local demand and preferences effectively.
Distributor and retailer-specific incentives
Motivate channel partners with personalized offers, discounts, and performance-based rewards.
AI-driven pricing insights & recommendations
Use predictive analytics to identify optimal pricing strategies and maximize sales and margins.
Integrated campaign management
Align promotions with broader offline and digital marketing campaigns, ensuring a seamless strategy from pricing to execution.
Performance tracking and adjustment
Monitor promotion effectiveness in real-time and refine strategies to achieve the best outcomes.
Finance and accounting management
Streamline your finance and accounting with tailored solutions designed for the building and construction materials sector. Manage crediting, distribution costs, and cash flow while ensuring compliance and unlocking new profitability opportunities
Multi-location financial controls
Centralize financial operations across multiple warehouses, stockyards, and retail points with easy inter-dealer transfers and consolidated accounting with ease
Digital invoicing and payments
Automate and simplify invoicing and payment processes, ensuring faster transactions and eliminating manual errors.
Credit and receivables management
Efficiently track and manage distributor-dealer-retailer credit terms, minimize delays, optimize receivables, and improve cash flow efficiency.
Distribution cost tracking and optimization
Gain insights into supply chain expenses and reduce distribution costs with robust monitoring and cost-control insights.
AI-powered budgeting and profitability insights
Harness AI-driven recommendations to reduce expenses, identify inefficiencies, and make decisions that maximize your bottom line.
Real-time financial insights
Access comprehensive and up-to-date financial data, from revenue trends to profit margins, in one place for informed planning.
Regulatory compliance and audit
Stay compliant with industry standards, streamline audit processes, and generate accurate reports without added complexity.
Insights
Make smarter decisions with in-platform, real-time analytics and predictive AI. Track sales, inventory, and financial trends, generate custom reports, and benchmark performance across regions to align operations with market dynamics and drive growth.
Real-time 360-degree insights
Get a comprehensive view of your distribution network, from inventory and sales performance to partner engagement and financial metrics, in one platform.
Trend and demand analysis
Identify demand patterns across categories like cement, paint, and tiles to adjust strategies and stock levels proactively.
Intuitive dashboards and reports
Customize dashboards and reports to easily track key performance indicators, share insights, and monitor trends in real time.
PerformancePulse
Monitor the performance of your distributors, retailers, and stockists with benchmarks and metrics that highlight growth opportunities and inefficiencies.
SalesPulse
Analyze sales data to uncover revenue trends, optimize sales strategies, and forecast future performance for specific SKUs or regions.
InventoryPulse
Gain insights into stock movements, stock-out risks, and inventory valuation to maintain optimal levels and reduce carrying costs.
CustomerPulse
Understand distributor and retailer engagement to enhance relationships, tailor promotions, and improve satisfaction across your network.
FinancePulse
Monitor financial health, including revenue, expenses, and cash flow, to ensure profitability and sound financial operations.
AI-driven predictions and recommendations
Use advanced AI tools to predict demand, optimize pricing, and plan promotions, enabling proactive decision-making for long-term growth.
Customer engagement
Foster loyalty with personalized engagement tools. Enable self-service portals, offer tailored promotions, implement rewards programs, and collect actionable feedback. AI-driven insights ensure every interaction builds stronger relationships with distributors, retailers, and customers.
Pre and post-purchase engagement and loyalty programs
Retain customers and partners with personalized loyalty rewards and targeted post-purchase communications, fostering long-term relationships and repeat business.
AI-driven personalization
Deliver tailored promotions, offers, and communication based on partner preferences and behaviors to maximize relevance and impact.
Feedback and resolution management
Gather feedback from distributors and retailers, addressing concerns promptly to maintain satisfaction and trust.
High-touch customer communication
Keep partners informed and engaged with proactive, personalized communication across their preferred channels.
Sentiment analysis and engagement optimization
Use AI to assess distributor and retailer sentiment, refining engagement strategies to ensure meaningful and effective interactions.
Self-service engagement tools
Empower customers with self-service portals to place orders, and raise service tickets. Provide convenient, frictionless access to information and support, fostering satisfaction and loyalty.
Seamless Integration
Excellon DMS delivers seamless integration across your entire automotive retail ecosystem, creating a unified digital backbone that connects OEMs, dealerships, and customers. Our platform’s native integration capabilities enable real-time synchronization with OEM central systems for vehicle allocation, parts catalogs, and warranty processing, while simultaneously connecting your dealership’s core operations – from sales and service to parts and finance.
This comprehensive integration eliminates data silos, automates cross-system workflows, and ensures consistent information flow across manufacturer portals, dealer management tools, diagnostic systems, financial platforms, and customer touchpoints, ultimately driving operational efficiency and delivering superior customer experiences.
