The smart platform for profitable distribution network management
Drive efficiency, gain ready-to-act insights, and boost profitability with a platform designed for seamless distribution and dealership management of sales, service and operations.
Unlock new heights of growth and efficiency with Excellon’s distribution network management platform (DMS)
Excellon’s platform powers the future of distribution and dealership networks by ensuring peak efficiency across sales, service, and operations. Built to connect every link from OEM to last-mile retailer, Excellon combines intelligent automation, actionable insights, and the power of agility to streamline operations, capture market opportunities, and drive exponential growth.
Sales Management
Effortlessly manage complex, multi-dimensional sales cycles with targeted sales strategies from leads to order booking for growth-focused sales management across all channels.
Service Management
Streamline all service operations—from service and repair orders to claims and returns with intelligence that ensure optimum service levels and exceptional customer experiences.
Operations
From distributor onboarding to finance, accounting, smart inventory, and pricing, create a fully integrated and seamless operational back office environment.
At the heart of Excellon is the 100% digitization of processes across every point in the distribution network. The platform integrates intelligent workflows and AI-driven insights that empower OEMs and dealerships to make growth-centric decisions. Seamless integration capabilities ensure smooth interoperability with your entire ecosystem, enabling a unified, efficient distribution network.
Trusted by
OEMs and manufacturing leaders
DMS Project Manager | Royal Enfield
“Vehicle Service area always being a challenge, is being managed effortlessly after Excellon platform implementation. Since the implementation, the entire customer life cycle is at our fingertips. The user interface in Excellon DMS is one of the best we have ever implemented. Excellon’s commitment to delivering on their promises and readiness for support whenever and wherever needed, make them the best vendor we have ever worked with.”
Trusted by
OEMs and manufacturing leaders
DMS Project Manager, Royal Enfield
80%
Acceleration in response time to market changes using agile solutions
70%
Increase in productivity through smart automation
100,000+
Distribution locations streamlined and optimized worldwide
40%
Boost in customer satisfaction with enhanced service management
50%+
Decrease in operational costs through streamlined operations
30%
Increase in profitability through smart insights
Maximize efficiency across every link with Excellon’s distribution management platform
Streamlined distribution channel management
Excellon’s platform centralizes and simplifies distribution channel management, supporting various distribution models to ensure smooth operations across every link—from OEM to last-mile retailers. Effortlessly onboard new distributors and retailers, optimize network performance, and drive growth strategies with real-time visibility, effective resource allocation, and comprehensive performance tracking.
Seamless distributors to retailers onboarding
Comprehensive contracts management
Incentives & promotions management
Real-time network performance insights
Compliance & standards enforcement
End-to-end sales management with higher conversions
Excellon’s platform is built to handle every aspect of sales management, empowering businesses to streamline complex, multi-dimensional sales cycles from lead generation to order booking. With support for direct, hybrid, and industry-specific sales models, Excellon provides intelligent automation, advanced tracking, and real-time insights to ensure efficient and effective sales operations across channels and locations. Whether managing direct sales, distributor/dealer networks, or hybrid models, Excellon simplifies the sales process, allowing your team to focus on growth and customer engagement.
End-to-end sales cycle management from lead to quote and order
Sales campaigns management with intelligent lead scoring
Accelerated lead-to-quote workflows for faster sales
Streamlined lead-to-quote workflows to accelerate sales
Performance-driven incentives and commission management
Service management with exceptional customer experience
Excellon’s platform enables you to efficiently manage diverse service models—from direct or dealer-led to authorized partners, as well as on-site, carry-in, or hybrid options—ensuring exceptional customer experiences at every touchpoint. With advanced automation, real-time insights, and seamless communication tools, Excellon standardizes service processes to enhance customer satisfaction and operational performance across all channels.
Automated appointment scheduling and resource planning
Service order and dispatch management with streamlined workflows
Warranty tracking and efficient claims processing
Real-time insights for service performance monitoring
SOP and SLA compliance tracking for quality assurance
Proactive customer updates and service reminders
Centralized AI-driven inventory management
Excellon’s platform enables you to efficiently manage diverse service models—from direct or dealer-led to authorized partners, as well as on-site, carry-in, or hybrid options—ensuring exceptional customer experiences at every touchpoint. With advanced automation, real-time insights, and seamless communication tools, Excellon standardizes service processes to enhance customer satisfaction and operational performance across all channels.
Centralized management of inventory across locations
AI-driven recommendations for optimal stocking
Real-time trends and insights on inventory movement
Automated reordering workflows
Multi-location visibility for products and parts
Comprehensive finance & accounting
Excellon platform simplifies complex financial operations with powerful, centralized tools designed specifically for distribution networks. From seamless transaction processing to real-time financial visibility, Excellon helps businesses manage every financial aspect efficiently and compliantly, empowering decision-makers with accurate, actionable insights.
Automated payment processing and reconciliation
Support for multi-currency transactions
Real-time tracking of budgets and expenses
Comprehensive financial and performance reporting
Built-in tax compliance and regulatory tools
Robust audit trails for enhanced financial control
Dynamic pricing & promotions
Excellon’s platform empowers you to manage flexible pricing, tiered discounts, and targeted promotions, enhancing your market competitiveness and driving sales growth. With real-time adjustments and detailed tracking, Excellon enables you to be agile in pricing strategies that quickly respond to market opportunities.
Centralized and Geo-targeted pricing
Tiered discount structures
Real-time price adjustments
Seasonal promotion planning
Promotional campaign performance tracking
Streamlined warranties & returns Management
Excellon’s platform simplifies warranty claims and returns with efficient, centralized processes, ensuring smooth tracking, quick approvals, and improved customer satisfaction. Gain full visibility and control over warranty and return operations while optimizing costs.
Centralized warranty and claims tracking
Automated RMA (Return Merchandise Authorization) processing
Comprehensive return rate analysis
Flexible, customizable warranty policies
Detailed warranty cost and impact analytics
Effortless Insights for Data-Driven Decisions
Excellon’s platform provides OEMs and their sales and service networks with intuitive dashboards and ready-to-act insights, enabling data-driven decisions across all operations. With AI-powered analytics and predictive trends, Excellon empowers businesses to identify growth opportunities, optimize performance, and enhance customer satisfaction—all within a single platform—eliminating the need for time-consuming offline reports or Excel.
Real-time tracking across sales and service networks
Predictive analytics for proactive decision-making
Customer behavior insights for targeted engagement
Demand forecasting to align inventory with market needs
Intuitive dashboards with ready-to-act insights
Automated in-platform reporting, no external tools required
Exceptional customer experiences
Excellon’s platform is designed to create meaningful, delightful customer experiences throughout the entire lifecycle—from initial lead to sales closure and after-sales service. With seamless tools for communication, feedback, and personalized engagement, Excellon empowers businesses to build lasting customer relationships, ensuring satisfaction and loyalty at every touchpoint.
Intuitive customer portals with communication tools
Customized follow-ups for personalized engagement
Proactive alerts to keep customers informed
Integrated feedback loops for continuous improvement
Tailored offers and recommendations based on customer needs
Centralized insights into customer interactions
ExcellonPulse – AI engine powering transformative business growth
This intelligent engine empowers businesses to accelerate sales growth, optimize inventory, enhance customer service, and cut costs with unmatched speed and precision. With ExcellonPulse, your team can make high-impact decisions instantly, leveraging insights that directly drive profitability, operational efficiency, and exceptional customer experiences.
Sales growth
AI-driven sales projections
Customer segmentation
High conversion recommendations
Inventory optimization
Demand predictions
Trends and planning
Inventory movement analysis
Customer service
Customer 360° view
Sentiment analysis
Predictive issue identification
Advanced AI and Data Analytics
Instant growth-powered insights
Emerging trends and risks
Pulse on every function
Operations optimization
Operational efficacy analysis
Cost savings recommendations
Performance benchmarking
Smart Assistant
Proactive alerts & recommendations
Automated task assistance
Impact Stories
Industry solutions
Automotive
Consumer Goods
Building & Construction Materials
Agro & Chemicals
